VPLS offers a full range of support solutions customized to fit your business needs. Whether you are in need of onsite technical support or remote network monitoring, our team of experienced technologists are here to help. VPLS offers a full range of network monitoring solutions from our four global VPLS Technical Assistance Centers (vTACs) located in Los Angeles, Orange, Sacramento CA and Bangkok, Thailand. VPLS will monitor and troubleshoot your systems and network remotely, 24×7 so that you can minimize staffing qualified systems and network professionals around the clock.

Our team of professionals carry the highest industry certifications including:

  • Cisco Certified Internetwork Experts, Professionals and Associates CCIE / CCNP / CCNA
  • Brocade Certified Network Professionals and Associates (BCNP / BCNA)
  • VMware Certified Professionals (VCP4 / VCP5)
  • Microsoft Certified Professionals and Systems Engineers (MCP / MCSE)
  • RedHat Linux Certified Systems Administrators and Engineers (RHCSA / RHCE)


Every company strives for 99.999% uptime. What does five nines mean without a 24×7 staff of network professionals?

  • 6.05 seconds of downtime per week
  • 25.9 seconds of downtime per month
  • 5.26 minutes of downtime per year

What level of risk are you willing to accept?

Availability % Downtime per year Downtime per month* Downtime per week
90% 36.5 days 72 hours 16.8 hours
95% 18.25 days 36 hours 8.4 hours
97% 10.96 days 21.6 hours 5.04 hours
98% 7.30 days 14.4 hours 3.36 hours
99% 3.65 days 7.20 hours 1.68 hours
99.5% 1.83 days 3.60 hours 50.4 minutes
99.8% 17.52 hours 86.23 minutes 20.16 minutes
99.9% 8.76 hours 43.2 minutes 10.1 minutes
99.95% 4.38 hours 21.56 minutes 5.04 minutes
99.99% 52.56 minutes 4.32 minutes 1.01 minutes
99.999% 5.26 minutes 25.9 seconds 6.05 seconds
99.9999% 31.5 seconds 2.59 seconds 0.605 seconds

Source: High Availability Article

Please contact us today to discuss how VPLS can help manage and monitor your IT infrastructure.

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